STANDARD SERVICES
Cogent Haus Professional Services streamline HOA operations.
ASSESSMENT FEES
- Mailing invoices
- Collecting payments
- Processing payments
- Following up on delinquent accounts
FINANCIAL MANAGEMENT
- Assist board of directors in developing and executing the annual operating budget
- Coordinate and provide full monthly financial statements
- Maintain balance sheets, track/monitor reserve funds, reconcile bank accounts monthly
- Invoice, collect, monitor resident assessment fee payments
- Manage delinquencies by automatically sending late notices, assessing additional fees as documents allow, work with legal assistance and provide real-time account access, if necessary
- Coordinate with vendors, including reviewing and paying bills, and maintaining records
- Maintain regularly updated resident records database
- Assist with the board of directors’ election, including creating and tracking ballots
ADMINISTRATIVE MANAGEMENT
- Liaison between the board and homeowners
- Maintain up-to-date homeowner records database
- Monitor and document architectural control violations
- Handle all HOA printings and mailings, including newsletters and annual meeting notices
- Assist with association and board meetings
- Assist with the board of directors’ election, including creating and tracking ballots
COMMON AREA MAINTENANCE
Our Maintenance Department can assist with every aspect of your property needs. We offer the technical expertise to our Clients for every aspect of protecting your financial assets in the form of your physical property.
- Routine maintenance on physical plant systems such as generators, cooling towers, sprinkler systems
- Insurance claims assistance and review
- Preventative Maintenance review and implementation
- Project Prioritizing
- Value engineering
- Disaster response
- Emergency call services
- Engineering coordination and review of engineering documents
- Assistance with the Architectural Review of homeowner changes for compliance
- Construction Management and oversight
- Design assistance
- Specification and Scope of Work Documents
- Project review and recommendations
- Payment confirmation and approval
- Warranty review and recommendations
- General Association Repairs
- Carpentry, Plumbing, HVAC, Electrical, Roofing
- Construction (new or renovation)
- Sub-contractor coordination
- Code review
- Risk Management and Assessment
- Physical plant maintenance and scheduling
OTHER SERVICES
FULL-SERVICE PROPERTY, MAINTENANCE, AND CONSTRUCTION MANAGEMENT
- Insured and experienced maintenance staff works closely with your property manager to handle all repairs associated with your community’s common property and amenities.
- Services include everything from general property maintenance to total renovation projects and new construction. No project is too small or too large.
- Maintenance staff may be reached directly for emergency and non-emergency issues.
- Maintenance staff is available to walk your property to identify existing and potential problems.
- Construction oversight/management for major projects is also available.
- Development of a Scope of Work to ensure all vendors are bidding on the same and equal projects.
- Issue Request for Proposal to qualified contractors from a preferred vendor list.
- Review of proposals to ensure all aspects of the project are included in the proposal.
- Coordinate with local municipalities regarding permits for projects.
- Coordinate with Engineering Services as required.
INVESTMENT MANAGEMENT SERVICES:
- Tenant Screening
Cogent Haus finds quality residents for your property so you can know that your investment is being well taken care of and rent will be timely and reliable. We take care of all tenant applications and selection with our rigorous tenant screening process.
- Financial Accounting & Reporting
Easily know your return on investment without having to take care of your investment property bookkeeping yourself. We provide monthly statements and an online portal so you are kept up to date on where your property stands.
- Rent Collection
Our online payment portal helps ensure tenants have a simple and easy way to pay their rent each month – making them much more likely to have everything in on time. If any payments are late, we take care of the follow up and tracking so you don’t have to.
- Property Maintenance & Repairs
From lawn care to late night plumbing emergencies – we take care of all your maintenance and repair needs with our extensive network of tried and trusted local service providers. This is one less hassel you have to worry about with Cogent Haus.